Our commitment: Your privacy is our top priority at bajebd. Reading this policy will give you a complete picture of exactly what we do — and don't do — with your information.
01 Introduction & Scope
This Privacy Policy applies to the bajebd platform (bajebd.biz) and all related services. By using the bajebd website, creating an account, or accessing any of our services, you confirm that you have read and agreed to this Privacy Policy.
Bajebd follows international data protection standards. We adhere to the core principles of the GDPR (General Data Protection Regulation), even though we are not directly subject to European Union jurisdiction. This reflects our highest-level commitment to privacy.
If this Policy changes, we will notify you via a notice on the website or an SMS to your registered mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated Policy.
02 What Information We Collect
Bajebd collects only the information needed to provide its services. We receive data from three sources:
A) Information you provide directly:
| Data Type |
When Collected |
Required? |
| Name & date of birth |
At the time of registration |
Yes |
| Mobile Number |
At the time of registration |
Yes |
| Identity Information |
During KYC Verification |
For withdrawals |
| Payment information |
At the time of transaction |
Yes |
| Support conversations |
When seeking assistance |
No |
B) Automatically Collected Information:
- IP address and device type
- Browser & operating system information
- Time spent on each page
- Betting history and transaction records
- Login time & location (for security purposes only)
C) Information from Third Parties:
- Transaction confirmation details from your payment provider (Mobile Pay/Nagad)
- Risk assessment data from fraud prevention services
03 How We Use Your Information
We use the data we collect solely for the purposes listed below and for nothing else:
- Service Availability: Account management, betting services, payment processing
- Identity Verification: Verifying age and identity, completing the KYC process
- Security: Preventing fraud, money laundering, and unauthorized access
- Customer Support: Troubleshooting and customer support
- Relevant Offers: Sending you promotions and bonus offers tailored to your preferences
- Legal Obligation: Meeting regulatory authority requirements
- Service Improvement: Improving the user experience on the platform
You can opt out of marketing communications at any time — either through your Account Settings or by emailing support@bajebd.biz.
04 Information Sharing Policy
Bajebd never sells your data. However, limited information may be shared in certain specific circumstances:
When Information May Be Shared:
-
Payment Providers: Only the data necessary to process transactions with services such as Mobile Pay, Nagad, and Rocket.
-
Technology Partners: Technology service providers essential to platform operations — strictly on a need-to-know basis, under confidentiality agreements.
-
Legal Authorities: With government authorities in response to court orders or legal obligations.
-
Fraud Prevention: Limited data shared with security agencies to prevent suspicious activity.
Our Commitment: bajebd never sells your data to advertising companies, data brokers, or any third parties.
05 Data Retention Period
Bajebd does not retain data longer than necessary. Below are the retention periods for different types of information:
| Data Type |
Retention Period |
Reason |
| Account information |
5 years after account closure |
Legal Obligation |
| Transaction records |
7 Years |
Financial Regulatory Requirements |
| Betting History |
3 Years |
Dispute Resolution |
| Support conversations |
2 Years |
Service improvement |
| Log files |
90 Days |
Security Monitoring |
| Marketing Preferences |
Until opt-out |
Remembering your preferences |
Once the retention period expires, data is securely deleted or anonymized.
06 Cookies & Tracking Technologies
Bajebd uses cookies to improve your experience. We use three types of cookies in total:
1. Essential Cookies (cannot be disabled):
- Maintaining login sessions
- Security verification and CSRF protection
- Remembering your language and regional preferences
2. Functional Cookies (Optional):
- Remembering your betting preferences and settings
- Saving previous session data
- Enhancing the live betting experience
3. Analytics Cookies (Optional):
- Understanding which pages are used most
- Identifying issues within the platform
- All data is analyzed anonymously
Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the website.
07 Your Data Rights
Bajebd believes you have full control over your data. You may submit any of the following requests:
-
Right to Access: You can request to know what information we hold about you.
-
Right to Rectification: You can request corrections to any inaccurate or incomplete information.
-
Right to Erasure: You can request the deletion of any data held beyond legal obligations.
-
Right to Restrict Processing: You may request that we stop using your information for a specific purpose.
-
Right to Data Portability: You can request a copy of your information in a readable format.
-
Right to Object: You can object to marketing communications or specific types of data processing.
Email us at support@bajebd.biz for any requests. We will respond within 30 days.
08 Data Security Measures
Bajebd uses multiple layers of security to protect your information:
Technical Safeguards:
- 256-bit SSL/TLS encryption — applied to all data transfers
- AES-256 encryption – for sensitive data stored at rest
- Two-Factor Authentication (2FA) support
- Automatic session timeout after inactivity
- Regular security vulnerability scanning
Organizational Safeguards:
- Only authorized personnel can access member data
- All staff are required to sign confidentiality agreements
- Regular third-party security audits are conducted
- Members are notified within 72 hours in the event of a data breach
What you should do: Use a strong password and never share it with anyone. If you notice any suspicious activity, contact our support team immediately.
09 Children's Privacy
All bajebd services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If a minor registers by mistake, their account will be closed and all collected data will be deleted as soon as it comes to our attention.
If a parent or guardian suspects their child is using bajebd, please contact support@bajebd.biz immediately.
10 Contact & Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:
- Email: support@bajebd.biz
- Live Chat: Click the chat button at the bottom right of the website
- Response Time: Typically responded to within 24 hours
If a matter cannot be resolved through discussion with us, you have the right to file a complaint with the relevant data protection authority in your country.
Quick Support: For any urgent privacy-related concerns, reach us via 24/7 live chat. You can communicate in Bengali.